We've frequently discussed the benefits and pitfalls of ChatGPT. It's only prudent to remind folks about the risks of "hallucinations" and the occasional lapses in accuracy that ChatGPT can encounter. It's no surprise that some "ingenious" lawyer already attempted to use it to cite case law and was caught on the spot when an astute judge had their staff cross-check the references. Those skeptical of ChatGPT are now laughing uproariously at this blunder. "I told you so", they say. And yes, it's absurd to ask ChatGPT to cite case law and to trust its references without double-checking the sources. After all, let's remember that ChatGPT is a large language model—it generates content based on context. Precision and accurate sourcing aren't its strong suits. Producing plausible-looking content is more its way of operating. Does this misstep mean that lawyers should abandon ChatGPT? This idea couldn't be further from the truth. Legal documents are, by nature, constructed on context. So, ChatGPT excels at creating templates, generating different drafts of a particular clause, reviewing documents, and suggesting relevant edits, to name just a few uses. So, how should lawyers utilize ChatGPT without tripping up like our colleagues at Levidow, Levidow & Oberman? Here are a few suggestions:

Previously, we have written about why the legal playbook is the answer to contract negotiation automation. We often get asked: who is your target customer? Is it in-house legal teams or procurement? Our answer has always been: both. Here is why and how.

Regardless of the software and the functionality, HOW the system is implemented will eventually dictate whether the system is successfully adopted or not. So how to ensure a successful selection and implementation process? Here are some points for discussion and debate. 

Recently, we have discussed how to best begin deploying AI and technology in support of lawyers. But what about procurement?

When it comes to lawyers using AI and technology, many general counsels and heads of procurement ask us: where is the best place to start?

While there are tons of processes to automate and apply machine learning for law firm practice management software, a great place to start is document automation for large and small law firms. Here at Trusli, we have developed multiple automation tools that are contextual, intelligent, and pain-free for lawyers.